This will be the main page we use to keep our clients informed of updates to all services provided by NATSB.
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COVID 19 Court Closures and Delays
Following is a list of the courts that are closed and how record retrieval will be affected.
Last update 07/22/2020
For the better part of a month, courts around the nation have been reopening. This is great news as we work hard to fill your requests.
Here are the current obstacle we are facing while working towards fulfilling your request.
1. Some courts only allow researchers on an appointment-only basis.
2. Some courts have caps on the number of researchers allowed inside the court at one time.
3. Some courts have removed or blocked public access terminals to enforce social distancing, which cuts researcher availability.
4.Some courts are limiting the amount of time you can use these public access terminals.
5. Some courts are combining some or all of the above mentioned obstacles.
The positive news is this: The courts are reopening and allowing researchers when they were not before. Please expect significant delays as we all partner together for the common goal of providing the needed information. Thank you for your patience and understanding during this challenging time.
Please be advised we have been experiencing longer than usual TATs due to the COVID-19 in the upwards of 3-6 days past the anticipated completion date for many orders.
Canada, China, Guam. Germany, Italy, France, Spain, Poland, and Puerto Rico.
International employment/education verification's may also be intermittently delayed depending on school/business closures at the time verification attempts are being made.
We will continue to monitor and provide updates as they are received.
Over the past week we’ve provided a daily summary of all current court closures, delays and re-openings. In fact, we are pleased to share that we are processing criminal record checks in over 90% of all U.S. counties and 100% in Kansas, Oklahoma, Nebraska and Colorado.
AL: All courts have closed. Orders can still be completed via automation and online sources.
AR: Pulaski courts are closed to the public. Orders can still be completed through clerk assistance.
AZ: Maricopa courts now have limited services. Orders can be completed. Please expect delays.
CA: Humboldt, courts are closed. Orders cannot be completed at this time. San Diego, orders can still be completed. Clerks assisting via phone 3 hours per day. Please expect extended delays. Alameda, Alpine, El Dorado, Fresno, Imperial, Kern, Lassen, Mariposa, Mendocino, Orange, Plumas, Riverside, Sacramento, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Barbara, Santa Clara, Sierra, Solano, Tehama, Yolo, courts are closed. Most orders can be completed using an online source and clerk assistance. However, some case information may not be available at this time. If all case information cannot be obtained the result will be held.
CT: All courts are closed. Most orders can be completed using an online source and clerk assistance. However, some case information may not be available at this time. If all case information cannot be obtained the result will be held.
DE: All courts are closed. Orders can be completed. Duration is currently unknown. Courts have limited service and hours. Please expect delays.
FL: Bay, Calhoun, Clay, Dade, De Soto, Dixie, Escambia, Hendry, Highlands, Jefferson, Leon, Martin, Nassau, Palm Beach, Putnam, Sarasota, Union, courts are closed. Orders can still be completed through automation and online sources. Delays may occur for file retrieval and court copies.
GA: Hancock, Johnson, Ware, courts are closed. Duration is currently unknown. Orders cannot be completed at this time. Bibb, Brantley, Charlton, Clayton, Cobb, Coweta, Greene, Jackson, Taliaferro, Rabun, Washington, Wilkinson are placing limits on PAT time and researchers permitted in the courthouse at once. Please expect delays in these counties. Chatham, Fayette, Gwinnett, courts are closed. Duration unknown. Clears can still be completed. Case information is unavailable.
IN: All courts limiting access to 4hrs per day for a minimum of 2 weeks. Orders can still be completed using automation. Delays may occur for file retrieval and court copies.
IL: Cook, courts have begun allowing strict appointments for research. Please continue to expect delays. Civil orders can still be completed. Statewide, the IL State Police are not accepting any physical fingerprint cards for criminal history requests at this time. We are currently unable to guarantee the completion of any IL Statewide orders within a specific time frame.
KS: Johnson, courts have closed. Orders can still be completed through automation. File retrieval and court copies are unavailable at this time.
KY: Bath, Breathitt, Graves, Harlan, Jefferson, Leslie, Letcher, McCreary, Perry, Shelby, Trimble, are closed to the public. Duration is currently unknown. Most orders cannot be completed at this time. Clerks are willing to assist over the phone in some counties, but completing a full order via clerk assistance is very inconsistent.
LA: Orleans, courts are closed. Orders can still be completed using online source. Delays may occur for file retrieval and court copies.
MD: All courts closed to the public. Orders can still be completed using automation. Delays may occur for file retrieval and court copies.
MI: Allegan, Berrien, Calhoun, Cass, Clinton, Genesee, Grand Traverse, Houghton, Ingham, Isabella Jackson, Kent, Keweenaw, Lapeer, Leelanau, Livingston, Macomb, Oakland, Oceana, Otsego, Saginaw, Saint Clair, Saint Jospeh, Tuscola, Washtenaw, Wayne, courts have closed. Most orders can be completed using an online source and clerk assistance. However, some case information may not be available at this time. If all case information cannot be obtained the result will be held. Bay, is closed to the public. Orders cannot be completed out of those counties while the courts are closed.
MS: Hancock, Lawrence, Marshall, Washington, Winston, courts have limited service and hours. Orders can still be completed. Please expect delays.
NH: Strafford, courts are closed. Orders can still be completed using clerk assistance.
NJ: All courts are closed. Duration is currently unknown. Orders cannot be completed at this time.
NY: The OCA is also short staffed which may result in delays on Statewide orders.
PA: Delaware, Montgomery, Philadelphia are closed. Orders can still be completed using automation. Delays may occur for file retrieval and court copies.
SC: All courts, courts are closed to the public.Orders can be completed. Please expect delays.
TN: Lake, McMinn, courts are closed. Orders cannot be completed at this time. Coffee, Fentress, Grainger, Lauderdale, Montgomery, Rutherford, Sequatchie, Wayne, Wilson, courts are closed to the public. Orders can still be completed through automation and/or clerk assistance. Delays may occur for file retrieval and court copies.
TX: Crane, Dallas, Hunt, Matagorda, McCulloch, Nacogdoches, Travis, have limited services. Orders can still be completed at this time. Please expect delays.
Washington DC courts have closed to the public. Clears can still be completed using clerk assistance, however, files cannot be obtained at this time. Duration unknown. Orders requiring files will be placed on hold.
WV: Courts are closed to the public. Duration is currently unknown. Orders cannot be completed in some counties. However,we can complete orders in the following counties via clerk assistance: Hampshire, Hardy, Pendleton
WY: Wyoming, courts are closed to the public. Duration is currently unknown. Orders can still be completed at this time. Please expect delays.
Many drug testing collection sites have been closed.
Please call the location before you go in to confirm their availability.
Our 515 N Ridge Road, Wichita, KS location is back to walk in appointments 8-5.
Please do not send anyone that is showing any symptoms of COVID19 or even of the common cold.
For the safety of our clients and staff, individuals with signs/symptoms of illness will not be tested.
DOT Update on 3/23/20
- If employers are unable to conduct DOT drug and alcohol testing due to the unavailability of testing resources, the underlying modal regulations continue to apply. For example, without a “negative” pre-employment drug test result, an employer may not permit a prospective or current employee to perform any DOT safety-sensitive functions, or in the case of the Federal Aviation Administration (FAA), you cannot hire the individual
- You should make a reasonable effort to locate the necessary resources. As a best practice at this time, employers should consider mobile collection services for required testing if the fixed-site collection facilities are not available.
- If you are unable to conduct DOT drug or alcohol training or testing due to COVID-19-related supply shortages, facility closures, State or locally imposed quarantine requirements, or other impediments, you are to continue to comply with existing applicable DOT Agency requirements to document why a test was not completed. If training or testing can be conducted later (e.g., supervisor reasonable suspicion training at the next available opportunity, random testing later in the selection period
The full release can be found here - https://www.transportation.gov/odapc/compliance-with-dot-drug-and-alcohol-testing-regulations#_ftn1
Last update 05/13/20
The U.S. Department of Homeland Security (DHS) announced that it will defer the requirements for employers to review Form I-9 documents in-person with new employees. The change applies to employers and workplaces that are operating completely remotely.
"Employers with employees taking physical proximity precautions due to COVID-19 will not be required to review the employee's identity and employment authorization documents in the employee's physical presence," DHS said.
The physical documentation review requirements will not be excused if any employees are physically present at a work location. "Employers that avail themselves of this option must provide written documentation of their remote onboarding and telework policy for each employee."
Employers must still inspect the Section 2 documents over video conference, fax, or e-mail and obtain and retain copies of the documents within three business days. Employers are instructed to enter "COVID-19" as the reason for the physical inspection delay in the additional information field in Section 2.
Once normal operations resume, all employees who were onboarded using remote verification must report to their employer within three business days for in-person verification of their identity and employment eligibility documentation. Once the documents have been physically inspected, the employer should add "documents physically examined" with the date of inspection to the Section 2 additional information field.
The provisions are in effect until May 19 or within three business days after the termination of the national emergency, whichever comes first.
For employers with nonremote workers who must still meet their obligations for verifying employment authorization, which requires an in-person examination of documents,
Last update 03/23/20
- Employers are still required to create cases for their new hires within three business days from the date of hire.
- Employers must use the hire date from the employee’s Form I-9 when creating the E-Verify case. If case creation is delayed due to COVID-19 precautions, select “Other” from the drop-down list and enter “COVID-19” as the specific reason.
Employers may not take any adverse an action against an employee because the E-Verify case is in an interim case status, including while the employee’s case is in an extended interim case status.
E-Verify extends timeframe for taking action to resolve Tentative Nonconfirmations
E-Verify is extending the timeframe to take action to resolve Social Security Administration (SSA) Tentative Nonconfirmations (TNCs) due to SSA office closures to the public.
E-Verify is also extending the timeframe to take action to resolve Department of Homeland Security (DHS) TNCs in limited circumstances when an employee cannot resolve a TNC due to public or private office closures.
Last update 03/23/20